REALMKART

Realmkart Account & Data Deletion

For the Realmkart customer app and realmkart.com.

Request account and data deletion

1. Email support@realmkart.com from your registered email address with the subject “Realmkart account deletion”.
2. Tell us whether you want to delete your account and associated data, or only specific information such as a saved address, wishlist or support attachment.
3. Our support team will verify account ownership and confirm the request. Do not send your password, payment PIN or verification codes.

You can also submit an account deletion request inside Realmkart: open Account → Request account deletion. You can track that request in Support. You do not need to install the app to use the email process above.

What is removed and what may be retained

After ownership verification and review, we remove account profile information, saved addresses, wishlists and other associated personal data that is no longer required. You may request deletion of specific data without closing your account.

Order, invoice, payment-reference, dispute and fraud-prevention records may be retained for applicable tax, accounting, legal and security requirements. Support will explain which records must remain and the retention period that applies to your request. There is no additional retention period for account information that is not needed for these purposes. Existing backup copies remain until replaced through the normal backup cycle.

Uninstalling the app or clearing device storage does not delete your server account. For more detail, read the Realmkart privacy policy.